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busterbay

When you know they are scamming you and you have to smile

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A gal orders  a decal from me in Gloss Black  -

 

The day the Gloss Black decal arrives she orders another decal same type in Matte Black.

I thought this was kind of odd since I remembered her name but none the less I must have a new fan that LOVES these decals

 

The day the Matte Black one arrives she contacts me and said I shipped her Gloss Black not Matte Black on a decal order.

 

I said you ordered two decals from me one in Gloss and one in Matte - Which decal order are we talking about ?

 

The last one you sent the first one in gloss black was just fine but I needed Matte black for the second decal..

 

We keep good records of what we ship and what we cut and I can say without a doubt I sent her Matte Black

 

--  But in the eyes of the big auction site the customer is always right so she is getting a free decal . I'm guessing she ordered wrong the first time and ordered the 2nd to correct the error .-

 

Are there any honest people left in this world ?

 

 

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The simple truth with the small business owners is treat everyone the same. Respect them, but question everything, as integrity just isn't what it should be in our country. I have had similar things happen when I first started to sell online, and then soon realized I must literally become an expert understanding every entity I planned to use. I made it my goal to enforce a state of control to my customers with my knowledge. I live by the The devils in the details, and if you take your time to read emails closely, and their messages closely, typically you will pick up certain things people write as strange. Why would you bother to type me that? :rolleyes: comes up frequently in my online sales as I can't believe some people display that level of ignorance openly.

 

I suggest you become your own online selling expert. Read all the guidelines to wherever you sell, and strive to know them better than who's buying from you. It's actually quite easy, as detailed oriented people are VERY rare unless there's a large mistake their hoping you make to capitalize on. Study everything till your comfortable with as many issues as you think are possible to encounter, and sooner than later you will realize how much you've learned, and how aware you are of the people who are reflecting shady behavior. This advice will of course as we all know only get you so far as nothing is fool proof, but if you cross all your T's, and dot all your I's you will soon find most won't be so quick to get over on you.

 

I honestly apologize for what happened to you, cause all of us on here are trying to earn money with our business. It's amazing how our culture has degraded in the US, to such an ignorant degree. I still believe in the old saying what goes around comes around, and we all know Karma has a way of showing itself unexpectedly. The girl who ordered the decal will get hers it's just a shame you may not be there to see it. :huh:

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