Helene Beck

Security key dose not match password

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I had this problem before and geek squad was able to fix it.. Now they are telling me to contact Flexi because my software is outdated... Then Flexi also told me I need to upgrade for either $50 month or $800 I'm frustrated because I already paid a lot for equipment & software I have & for the cuts I do it works fine any advice

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Are you plugging the dongle directly into the computer or an external port base? Have you tried shutting down your computer and restarting?  What version of Flexi?

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You could try reinstalling the driver for USB dongle first,  from below  and reboot your computer after,, If that doesn't work,

 

http://www.safenet-inc.com/support-downloads/sentinel-drivers/

 

 

Uninstall and reinstall the flexistarter 10  and make sure you install the Sentinel driver on the disc when you do,  that is the USB dongle driver. for password.  It should work just fine.

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