Lucky90210 3 Posted May 5, 2016 I recently just got Flexi Sign 10 and I'm trying to send a job from my Seiki Tech 1350T using the program but in production manager it says "Cannot open port". I've tried the other ports that it lists but none work. I'm using a USB 2.0 Cable. Any Help Thanks in advance Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted May 5, 2016 did you happen to load the driver for the usb chipset from seiki first? Share this post Link to post Share on other sites
Lucky90210 3 Posted May 5, 2016 I sure did, I've been at this for almost 2 hours and still can't get it to cut Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted May 5, 2016 I am not sure on the settings for a seiki cutter - might try giving sai a call for support Phone: 1800.229.9044 Share this post Link to post Share on other sites
Lucky90210 3 Posted May 5, 2016 I'll definitely consider that if I can't find a solution. Thanks for the fast response btw. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted May 5, 2016 they are always there to answer questions for the software they sell- their support is great. no sense banging your head on the wall when help is a phone call away Share this post Link to post Share on other sites
Lucky90210 3 Posted May 6, 2016 My brother figured it out, accidentally downloading the x64bit drivers instead of the x32bit. Thanks again bud 1 Share this post Link to post Share on other sites