jderry1978 16 Posted April 15, 2016 Received a new Titan 3 68" machine, which apparently has a different stand but comes with zero instructions and watching the video on website are of little help. It use a single media roller and gives you no information on how to use. Uscutter.com states the machine is compatible with flexib12 for ARMS support, and again no instructions, drivers, setup notes are provided. And their website support section has zero information on it. Spent almost 2k with shipping on a machine that I can't get to properly work. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted April 15, 2016 Received a new Titan 3 68" machine, which apparently has a different stand but comes with zero instructions and watching the video on website are of little help. It use a single media roller and gives you no information on how to use. Uscutter.com states the machine is compatible with flexib12 for ARMS support, and again no instructions, drivers, setup notes are provided. And their website support section has zero information on it. Spent almost 2k with shipping on a machine that I can't get to properly work. have you tried calling support? - that is what they are there for - to help you Share this post Link to post Share on other sites
jderry1978 16 Posted April 15, 2016 I called support, had them do remote access, and after 3 hours I am no where closer to having the ARMS feature working Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted April 16, 2016 wow - sorry to hear that - what did they say when they left you hanging? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted April 16, 2016 maybe a user with a smaller titan3 that uses flexi will chime in - I'm a versacamm user here so no need for me to do it that way Share this post Link to post Share on other sites
jderry1978 16 Posted April 16, 2016 They told me that of all the people at support at the time I called only no one was a level 3 tech, so I guess I will keep playing with it and call back Monday. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted April 16, 2016 Have you got it all dialed in and cutting on regular stuff yet? I don't know your history but if you've never had a cutter before there are lots of other things to learn too. Contour cutting is pretty advanced. You will need the machine up and running properly with your knife set and pressure figured out either way. Learning to design and cut regular things is just as important and certainly a prerequisite to a successful contour attempt. Share this post Link to post Share on other sites