Flexi 10 Production Manager - Need Help Please!

[blacklabelgraphix 3]

I may have over looked but I didn't see an answer anywhere.

 

I have:

Flexi 10

53" Titan 2

 

My question is in Flexi 10 Production Manager to setup this cutter what model do I choose under the Saga brand? The choices are:

SAGA-1350I, 1350II, 1600I, 1600II, 2100I, 2100II, 2600I, 2600II, 360I, 360II, 550I, 550II, 720I & 720II.

 

Any help would be much appreciated. 

[Dakotagrafx 7,297]

I can't remember if it is the 720i  or 720ii but think the first one - give it a shot

[blacklabelgraphix 3]

I called USCutter and they were no help. He said they only support Flexi 12. The only thing he could tell me was the Saga-1350 was a 53". I have the "Saga-1350II" as my cutter in Production Manager, when I go to cut something it shows "cutting" in production manager but the cuter does nothing.

[MZ SKEETER 4,708]

Try on this page of downloads.  Look under SOFTWARE

 

Look under FLEXI>  SAGA(TITAN) FLEXI DRIVER PACK>   Download and install 

 

http://www.uscuttersupport.com/downloads.php

 

 

Make sure you follow all of the instructions from this page..  

 

http://www.uscuttersupport.com/uscutter-titan-2-setup.php  

[blacklabelgraphix 3]

Yes I went there. Under the "Cutters" column it doesn't have Titan or Saga. I did download the Software - Saga (Titan) Flexi Driver Pack. Which that added the list of Saga cutters to the Flexi Production Manager.

[Dakotagrafx 7,297]

dang I missed the part on the 53" - I should have said try the 1350I - but glad you got the driver pack installed so the problem is solved

[blacklabelgraphix 3]

No problem hasn't been solved. With the Saga-1350I and Saga-1350II, when I click cut nothing happens. 

[MZ SKEETER 4,708]

Try a different USB port. or a different cable. 

[blacklabelgraphix 3]

When the cutter is "online" and ready to cut what should be displayed on the screen on the cutter?

[Dakotagrafx 7,297]

have you been able to cut with any program with this cutter?  If not did you install the windows driver for the cutter first?

[blacklabelgraphix 3]

I just bought this cutter used. When I'm using a printer/usb cord and I plug into laptop "Saga Cutter/Plotter" pops up under control panel/devices and printers. When I use a serial/usb cord "com8" pops up. In production manager I have Saga-1350 going to the com8.

[blacklabelgraphix 3]

Saga-1350I says "Cutting...0%" and stays like that.

Saga-1350II says "Cutting" and goes away. Like it cut and is done.

[MZ SKEETER 4,708]

Here is the user manual  and make sure the baud rate is set at  38400

 

http://www.sagacnc.us/download/saga-user-guide-15-09-20.pdf

[Dakotagrafx 7,297]

http://www.uscuttersupport.com/uscutter-titan-2-setup.php

[blacklabelgraphix 3]

On that page when I go to install USB Drivers for Windows 7 and click install, "Add Printer Fail" pops up.

[Dakotagrafx 7,297]

On that page when I go to install USB Drivers for Windows 7 and click install, "Add Printer Fail" pops up.

what version of windows are you running? - are you running the install as an administrator?

[blacklabelgraphix 3]

Windows 7

[Dakotagrafx 7,297]

just tried it on my windows 7 professional  64 bit and installed ok from that link

[blacklabelgraphix 3]

I wish mine would. It doesn't matter what port I try a popup box says add printer fail.

[Dakotagrafx 7,297]

lets back up a bit - you say windows 7 but which one

 

home 32 bit
home 64 bit

pro   32 bit
pro 64 bit
ultimate

[MZ SKEETER 4,708]

just tried it on my windows 7 professional 64 bit and installed ok from that link

I also got ADD printer fail Windows 7 Home 64 bit. When you click INSTALL.  I did everything right,  extracted after downloading..Go to set up BOX  choose the cutter,  choose USB 001,   click install.   I also tried different cutters and Com port #s   No go. 

[blacklabelgraphix 3]

I'm using Windows 7 home premium, service pack 1, 64 bit

[Dakotagrafx 7,297]

I've reached out to usc on this - hopefully they stop by - I would call support again and tell them of the driver fail

[MZ SKEETER 4,708]

I just went to Cutterpros.com  support and installed the driver there  it installed just fine....They sell Sagas. And they have Flexi install instructions. 

[Dakotagrafx 7,297]

I also got ADD printer fail Windows 7 Home 64 bit. When you click INSTALL.  I did everything right,  extracted after downloading..Go to set up BOX  choose the cutter,  choose USB 001,   click install.   I also tried different cutters and Com port #s   No go. 

carolyn - did you try right clicking on the setup file and select run as administrator?