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amyyvonne

computer not finding cutter

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I have cut a few things with my sc 24, i just took it out of the box on Sunday.  I keep getting a message that my computer can't find the cutter.  i unplug it all...blah blah blah, like it said to do.  and still the same problem.  does anyone else have this problem?

 

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If you are plugging and unplugging it, then it is probably changing the com port number....If your going to plug it in, then do it with the computer turned off. Or leave it plugged in.  Best to leave it plugged in on a dedicated computer.  Now look at your computer device manager and make sure the com port numbers match to the software set up.   Those com port numbers have to match.

 

The USB ports on the value cutters are not true USB,, You may want to pick up a Tripplie Keyspan Adapter. that is the brand name. and you will need a Null modem cable to go with it. 

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Yep I have the same problem mine is the tc model I put it down to using the usb port, one day I will get myself a serial card !!

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