Ravenwind / One Off Grafx 187 Posted February 2, 2016 I fell into a great deal on a BN 20 for $2000, it is a couple of years old but still works great. Well it did on his computer. I believe it is a issue on my end.I cannot get versa works to find the printer and Corel will make the paper roll in/out but not print. Everything is updated. I have win 7 32bit. computer is running fine new install win 7. Is there someone here with one that can maybe remote desk together that can figure this out. Going crazy after 2 days . Share this post Link to post Share on other sites
mark-s 1,126 Posted February 2, 2016 Delete and reinstall Versa works? mark-s Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 2, 2016 Delete and reinstall Versa works? mark-s tried that also. it reads it but i have no option to add the bn20 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 2, 2016 I see the bn20 colnnects thru a usb calbe - did you install the usb drivers?corel doesn't have a rip feature so not sure that will ever work Share this post Link to post Share on other sites
wseago2 2 Posted February 2, 2016 From The support site: Windows 7 Driver Installation Guide and VersaWorks Clean Reinstallation Guide Notice in particular that the order of things is important...you have to install VersaWorks and add the printer before you try to install the driver. Hope this helps. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 2, 2016 http://www.stahls.com/stahls/content/pdf/techsheets/BN-20_USE_EN_R2.pdf Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 2, 2016 Awesome everyone i have it at least trying to talk. still not able to do a test print or cut but it is responding. a bit more tinkering and think i will have it . Share this post Link to post Share on other sites
Jburns 239 Posted February 2, 2016 Did I read somewhere that Versaworks required Windows 7 Pro? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 2, 2016 Did I read somewhere that Versaworks required Windows 7 Pro? the newest versions (I think ver 3.0 something) and back will work but the new one definitely won't load the drivers on win 7 but did on windows 10 strangely enough. that is a good catch jburns I forgot about that Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 2, 2016 every thing seams loaded have win 7 pro. i get to the works add the test print, it rips and goes to print and then stays at 0%. it runs a calibration print and it look great no missed nozzles. I am missing something simple. Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 5, 2016 We have it up and working it was a dirty encoder strip. Thank you everyone for the help. 1 Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2016 We have it up and working it was a dirty encoder strip. Thank you everyone for the help. good deal - last year I replaced the encoder strip and reader on the last printer - another one of those maint items - if you get fuzzy edges on the prints and all your nozzles are clear and straight that is usually the problem - never heard of it making one not print before though. we learn more from each other every day!. Is yours set up with the white or silver option? 1 Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 5, 2016 I have white ink sadly. I have heard a rumor or two that you can switch but need to get a hold of Roland directly. the blurry one was the strip being dirty. Funny thing is we did a test print before i picked it up and it was fine. Must have been the traveling distance and altitude. The not printing issue fixed itself somehow. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 5, 2016 always keep cleaning fluid, lot of swabs, wipers, wiper scraper, wiper pads, and dampers on hand for quick fixes. the heads, encoder strips etc usually give you enough warning so they can be ordered. ALWAYS keep spare ink on hand so you never let it sit without running cleaning cycles 3+ times a day. the white ink will distinguish you from the rest of us when it comes to printing on clear. problem I have heard from other people is it is more expensive and a lot of it ends up in the waste bottle if you don't print with it constantly. Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 5, 2016 Does any of us BN 20 owners have bulk ink? found the ciss for about 30 bucks. and the ink was not too bad of a price. Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted February 5, 2016 always keep cleaning fluid, lot of swabs, wipers, wiper scraper, wiper pads, and dampers on hand for quick fixes. the heads, encoder strips etc usually give you enough warning so they can be ordered. ALWAYS keep spare ink on hand so you never let it sit without running cleaning cycles 3+ times a day. the white ink will distinguish you from the rest of us when it comes to printing on clear. problem I have heard from other people is it is more expensive and a lot of it ends up in the waste bottle if you don't print with it constantly. Yeah i have a few but need to buy more of the cleaning gear and parts. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted February 6, 2016 Does any of us BN 20 owners have bulk ink? found the ciss for about 30 bucks. and the ink was not too bad of a price. do a little research on after market inks - I will leave the research to you Share this post Link to post Share on other sites
