Chip 0 Posted January 17, 2016 How can I get the plotter to work now as the cutter device bounces back and won't let me give it any opportunity for instructions even when I turn everything off & then back on? Seems to be a mechanical issue. I'm out of business here. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted January 17, 2016 sorry - I can't interpret what is happening from that description Share this post Link to post Share on other sites
mb20music 760 Posted January 18, 2016 Maybe try doing a factory reset. Shut it off, hold down the "up" button while turning the power back on. Share this post Link to post Share on other sites