tinestroza

SCAL Pro 4 Laserpoint II Cutter not recognized

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I've been having issuers with my Laserpoint II stopping in the middle. I grounded the machine and purchased a key span adapter and a cable to make it connect to my computer like suggested, but I can't get SCAL to recognize it. When I try to cut it says cutting machine not found and has some troubleshooting tips (which I have tried). I have a Macbook Pro version 10.11.1. 

 

Any suggestions?

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How do I do that? I installed the drivers and everything that came with it. The green light on it lights up when everything is plugged in. 

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My computer doesn't have one I am using adapters. So my usb cable has the printer end on one side that connects to my keyspan adapter and then I bought a male and female cord that goes into my machine. My machine only has one of those ports. I have two USB ports and I tried both of them. 

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That's the way I have mine too. When I first connected mine it did the same thing. All I did was swap USB ports and it fixed it. Also the first adapter i bought didn't work. I call the company and they sent me another one free of charge.

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I am using a mac. Does that make a difference? This was what was suggested to me in order to make the machine work with a mac... I wish I knew...

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I don't have any extra of the null modem cables or the adapter. I'm working on getting those.

 

When I do it with a USB cable it recognizes the machine and everything, but it only cuts about 6 inches and then freezes every time.

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