ttkww0 0 Posted August 13, 2015 The display is totally blank. Any suggestions? Any repair places in Idaho? Share this post Link to post Share on other sites
Jburns 239 Posted August 13, 2015 Does it power up otherwise? Can you use the menu keys even though you cant see the display? Boy that looks alot like my creation P-cut cutter. Do you have a manual, or parts list? If you can cross a PN, UScutter was selling the LCD display here for 20 bucks: http://www.uscutter.com/Creation-LCD-Screen someone can correct me, but I doubt there are repair centers for that brand. Share this post Link to post Share on other sites
ttkww0 0 Posted August 13, 2015 It powers up but I honestly do not no how to use it. I fought it used along with a computer with the Flexi program on it. I have not been able to find a manual or parts list for it. The guy I bought it from said it started stopping part way thru the cut and he thought it was the cord from the computer to the cutter. I cannot tell if the cutter is even responding to the computer. Share this post Link to post Share on other sites
ttkww0 0 Posted August 13, 2015 I bought it, not fought it! lol Share this post Link to post Share on other sites
Jburns 239 Posted August 13, 2015 well to start: 1. what kind of cord-- USB or Serial ( 9 pin RS-232)? If it is USB then he is most likely right. you should use this for that cutter::http://www.uscutter.com/Keyspan-USB-Serial-Adapter 2. To check the cutter if its functioning.: When you hear the fan come on -- wait a few seconds, then press ONLINE. Press the left and right arrows. You should see the carriage move left and right. Press the up down arrows- you should see the roller move back and forth. Share this post Link to post Share on other sites
ttkww0 0 Posted August 13, 2015 It is a Serial cable. I turned it on, heard the fan and tried all the steps you suggested. Nothing moved. Share this post Link to post Share on other sites
Jburns 239 Posted August 13, 2015 Hmmm...and nothing on the screen? try turning off, turn on....wait a few seconds and try #2 again...That machine looks just like the PCUT, I would think the menus are the same. Share this post Link to post Share on other sites
ttkww0 0 Posted August 13, 2015 I tried all you suggested and still nothing! Share this post Link to post Share on other sites
Jburns 239 Posted August 13, 2015 well, if you are comfortable with it, remove power cord, pull the covers off, flip up the upper lid, and check the wiring... I have posted pictures of my wire harnesses etc in the past on one of the Support or general question forums: http://forum.uscutter.com/index.php?/forum/42-creation-pcut-cutting-plotter-support-requests/ http://forum.uscutter.com/index.php?/forum/41-creation-pcut-cutting-plotter-discussion/ I am not sure if anyone does repairs for that model, but there are plenty of parts for sale at uscutter.com 1 Share this post Link to post Share on other sites
Wildgoose 4,200 Posted August 13, 2015 The display is totally blank. Any suggestions? Any repair places in Idaho? Not sure on repair either. USCutter stopped selling Creation a while back I believe. Where are you located in ID? Maybe we are neighbors. Share this post Link to post Share on other sites
ttkww0 0 Posted August 14, 2015 I will take it apart tomorrow and let you know. I am in Meridian. Share this post Link to post Share on other sites
Wildgoose 4,200 Posted August 14, 2015 Ha! I'm in Nampa. You are the first forum member to be anywhere near me! That's cool. I used to have a P-Cut. If you have never used that thing and need a hand getting going let me know. (obviously after you get it running). The support folks at USCutter may be able to help you figure out whats up with it even though it's not a current offering. I'm not much of an electrical guy. 1 Share this post Link to post Share on other sites
Wildgoose 4,200 Posted August 14, 2015 Here might be some user manual and other help from China. http://www.creation.com.hk/eng/support.asp http://www.creation.com.hk/eng/uploadfile/download/KINGCUT%20CT%20User's%20Manual(4.22).pdf That second link for the actual users manual looks better than what I got with my P-Cut. Should help you with overall use. 1 Share this post Link to post Share on other sites
ttkww0 0 Posted August 15, 2015 I am so frustrated! I have taken it apart again and redid the connections on the led display but I have the same results, just little squares. It still will not move the cutter back and forth. Any other suggestions? Share this post Link to post Share on other sites
Jburns 239 Posted August 15, 2015 So it powers up, and you say there are just squares on the lcd...that means its getting power and the pixels are working ( earler you said it was blank).if the fan comes on also, that rules out the power supply... Time to start replacing parts... A motherboard for the Pcut is only 20 bucks...check and research if its the same as pcut. It all depends how much you want to put into it. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted August 15, 2015 Here is where you can still get parts for the Creation vinyl cutters, including LCD screen. Info below from USCUTTER support My screen is blank/has a line of black boxes across it. Normally on a Creation machine the screen going blank or displaying black boxes means that one of the kill switches is being depressed. The kill switches are located on each inner wall, if either of these are pressed down the machine will cease all activity until the button isn't being pressed anymore. These kill switches are there to protect the motor that moves the carriage. In order to fix the problem turn the machine off, move the carriage off of the kill switch gently, then turn the machine back on. If the screen is still blank then tap each kill switch to see if they are stuck down. If this does not fix your problem you should get a hold of our tech support team. http://www.creation.com.hk/eng/onlineshop.asp 1 Share this post Link to post Share on other sites
Jburns 239 Posted August 15, 2015 Good thing to check skeeter- i forgot that Share this post Link to post Share on other sites