"cutting in progress " but not cutting

[Biscom 1]

Please I need help with my US series Vinyl cutter,resently whenever a design is sent for cutting , the blade will attempt to move and stop but cutting in progress will be displayed on the screen. I tried to install another software but still no solution .I am using SCAL PRO. Thanks

[MadHatterGraphix 1,258]

What cutter ?

[Biscom 1]

Uscutter's SC series 34"

[MZ SKEETER 4,708]

How large is the design? .Have you ever successfully cut the design before?  If not the design may be a problem. Post it up. ..This cutter has some limited memory...If your on USB , it is always best to run a value cutter like the SC  on a serial cable or a Tripplite Keyspan Adapter for communication.  Can be bought on EBAY.

[Biscom 1]

Actually it's working perfectly before with usb cable but I travelled for a while on returning after 3 months the problem started in respect of the size of the design

[Biscom 1]

I just read now that electro static-current can cause ! let me try it with pen and paper as advised .

[Biscom 1]

Thanks Everyone for helping,the problem was caused by electrostatic current,as advised , I removed both cutting knife & material and loaded ordinary paper with pen, Whao, then pen actually plot, then knife and flex replace and cutting actions resume.

I am still using USB port . Once again , thanks

[Wildgoose 4,200]

Thanks Everyone for helping,the problem was caused by electrostatic current,as advised , I removed both cutting knife & material and loaded ordinary paper with pen, Whao, then pen actually plot, then knife and flex replace and cutting actions resume. I am still using USB port . Once again , thanks

Yep common occurrence. I suggest getting a can of the spray style static guard. I found that worked the best with my old cutter that had similar issues. Tried the dryer sheets and they just didn't control it enough.