DNA_Vinyl 262 Posted May 6, 2015 Just received my order from US Cutter...I got 1 wrong roll sent to me out of 3. I ordered 1 651 Black & 1 651 White...and 1 352 Gloss Chrome. The sent me Brushed Chrome. No big deal. I called and spoke t Noah and he was nice as can be!!! He sent out the correct one right away and told me to go ahead and keep this one. Great service! 4 Share this post Link to post Share on other sites
joker 618 Posted May 6, 2015 Oh yeah i had and issue befroe and they took care of it right away. Love USCutter Share this post Link to post Share on other sites
GraphxNMore 282 Posted May 6, 2015 Same here. We ordered a 3 foot piece of red glitter transfer. When it got here it was completely coming off the liner. Pretty much useless. I even tried on a cricut mat but it would tear when removing, even with a spatula. Called them, they sent out a full 3 1/2 foot piece and said not to keep the good portion of the first piece. Not sure how they can stay in business like that. LOL Share this post Link to post Share on other sites
mfatty500 454 Posted May 7, 2015 DNA,save yourself the shipping http://www.signoutletstore.com/ Share this post Link to post Share on other sites
xpaperman 719 Posted May 7, 2015 I have not had the same luck Share this post Link to post Share on other sites
WiL1978 46 Posted September 22, 2015 I just ordered some calendared vinyl, and the fed ex guy shoved it out his truck damaging the ends.. of course he took off, without letting me know it arrived. Just a little damage, and Noah, gave me a $40 credit.. Noah, is a good rep. 1 Share this post Link to post Share on other sites
xpaperman 719 Posted September 22, 2015 oh.... check this out.... my last several rolls of siser easy weed..... have come inside of plastic sleeves.... that has GreenStar stamped on it. WTF is that all about? I am sure siser is not aware of that ..... 1 Share this post Link to post Share on other sites
pshawny 410 Posted September 23, 2015 oh.... check this out.... my last several rolls of siser easy weed..... have come inside of plastic sleeves.... that has GreenStar stamped on it. WTF is that all about? I am sure siser is not aware of that ..... Some places are currently substituting off brand HTV for Siser since their is none available in certain colors. I don't think USCutter is and their website doesn't mention it. Some of the other large vinyl supply websites are though and say so right on the product info page. Share this post Link to post Share on other sites
Quitetitan4 90 Posted September 23, 2015 Charging the same thing for it?? Share this post Link to post Share on other sites
pshawny 410 Posted September 23, 2015 Online...Yep! Maybe not if you call the order in though. Share this post Link to post Share on other sites
Quitetitan4 90 Posted September 23, 2015 Wow im sure there not the same price! Share this post Link to post Share on other sites
xpaperman 719 Posted September 23, 2015 I better not be mislead..... If I order and pay for one thing they cant swap it out without letting me know! I have been leery of some of their vinyl in the past. Mostly the black htv. I swear each roll I get is different than the previous. Sometimes thick sometimes thinner, sometimes hard to weed etc.... only the black tho. There have been several times I thought to my self there is no way this is siser..... I even had a roll a few weeks ago... (white) one whole side was all jagged like it had been hand cut by a blind man. I know its only me having issues..... Share this post Link to post Share on other sites