mmwilson 1 Posted April 18, 2015 I really need some help with sign blazer. I love this program but I bought a new cutter and ever since then I can not get it work when I go to the text if gives me an error and shuts down the program. Please help Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 18, 2015 You don't give enough info.. What cutter? What operating system? Signblazer has not been updated for years, so there are no updates to it. Have you tried uninstalling and reinstalling Signblazer? Share this post Link to post Share on other sites
mb20music 760 Posted April 18, 2015 I really need some help with sign blazer. I love this program but I bought a new cutter and ever since then I can not get it work when I go to the text if gives me an error and shuts down the program. Please help Sounds like you don't have the correct port selected in the SignBlazer Cutter Setup Menu under "output device". Share this post Link to post Share on other sites
skarekrow 1,842 Posted April 18, 2015 Sounds more like there is a problem with it's font files... or maybe where they are (or aren't) located. Share this post Link to post Share on other sites
mmwilson 1 Posted April 19, 2015 I have a new refine MH 721 cutter and windows 8 I had the same kind of cutter before I replaced. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 19, 2015 I have a new refine MH 721 cutter and windows 8 I had the same kind of cutter before I replaced. How long ago did you have the other Refine? This is a different model than they used to sell years back. And needs to be on a baud rate of 4800. As we asked , did you try uninstalling and reinstalling the Signblazer software And always best to have a value cutter on a serial cable, serial card, or a Tripplite Keypsan Adapter, that is the brand name USB on value cutters is hit or miss as it is not true USB Share this post Link to post Share on other sites
skarekrow 1,842 Posted April 19, 2015 I took particular notice of the OP stating, "when I go to the text [in the PROGRAM (sic)] it gives me an error" and reasoned it may have something to do with the font files. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted April 19, 2015 I did also,,,but they didn't have this problem until a new cutter was connected...Don't know how that would affect it.. They should uninstall and reinstall Signblazer...and retry... 1 Share this post Link to post Share on other sites
skarekrow 1,842 Posted April 20, 2015 +1 on Re-Install. Share this post Link to post Share on other sites
slice&dice 2,450 Posted April 20, 2015 The link to get the SignBlazer installer is HERE -- http://support.uscutter.com/index.php?/Knowledgebase/Article/GetAttachment/190/24198 Share this post Link to post Share on other sites