Contour Print and Cutting Issue with SCAL 4

[valdomingo42 1]

I am trying to contour cut this picture. I have Titan 2 and Epson stylus pro 4800 as my printer. Everytime, i try to print from the print+cut option, either the image will not print or it will either print all black. I am so discouraged. I am pretty new with this process and just bought the titan 2. The picture by the way is .png extension. If you can help me with a detailed step or steps on how to do this, that'll be great!