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HELP PLEASE - Image tapering when cut. Sc Cutter 24

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Hi

I've been using my SC Cutter 24 effectively with small media (12" vinyl mostly.)  I've been trying to print out a 16 x 18" image on 24" vinyl and every time (no matter the speed, the image tapers.  What's strange is that there is no overcutting on the image so it doesn't seem like it would be an issue with the rollers.  I'm super confused.  Any ideas?

 

I'm using SignCut Pro

 

Please see example.

Thank You!post-87050-0-09825500-1416966032_thumb.j

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Not likely a hardware problem.

 

Try cutting it with SignBlazer  (Liyu driver) and see if the distortion disappears.

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I have a mac so I can't use SignBlazer.

 

I cut the same file in SCALP and it enlarged the image by 1/4" all around.  (On the screen it said 16x18 - in real life it was 16.25 x 18.25).  I ended up scaling the image down to 98% and it was ok, though a little bit off. 

 

I also checked calibration through SignCut and it was fine.  Not sure why the image would be skewed/tapered.

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