haymeadowfield 2 Posted April 6, 2008 I have a JSI-P-24 which is about 2 years old. I went to use it, and I can not get it to cut. I can do the test cut from the machine. I have not made any changes to my computer or the machine since the last time I had used it. I happen to have another cable which I tried and it still does not cut. I even loaded the software (WINPCSIGN) and connected the cutter to a different computer and it still does not work. They have no support on their website or forums like this one. My husband got upset with all the hours I spent trying to fix it and told me to get a different one. He needs to have some lettering done shortly. I went to Ebay and won a Pcut CTN630E from US Cutters. It looks identical to my JSI-P-24. I will know when it arrives. In the meantime, I am wondering what might be wrong with the one I have. Share this post Link to post Share on other sites
haymeadowfield 2 Posted April 7, 2008 1. I am using a serial cable. It does not have USB capabilities. 2. I am using XP. 3. I will try the Sign Blazer trial tonite. Share this post Link to post Share on other sites
haymeadowfield 2 Posted April 7, 2008 Well I downloaded the SiignBlazer software, did a test and the cutter seemed to work fine. And I already won a new cutter on Ebay and already paid for it. It may even have shipped today. It will come with the SignBlazer software. Kicking myself now. Share this post Link to post Share on other sites