jaybyrd 3,770 Posted September 25, 2014 My qe60+ won't fire up this morning. The screen comes up but it never goes past where the arrows light up 1 by 1. I'd post a pic but that's not working today either Share this post Link to post Share on other sites
tooler82 182 Posted September 25, 2014 Will this help? http://www.signwarehouse.com/tech-support/pdfs/VEX_Qe06_151.pdf Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 If I release the pinch roller it'll boot to the point of saying load media but when I close the pinch rollers it still says load media. With the rollers closed it won't even go through the startup. Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 Stuck on my phone cause Internet acting stupid but if that's the manual I already have a print version here. This is plain weird Share this post Link to post Share on other sites
tooler82 182 Posted September 25, 2014 Yeah it was just the manual. Figured the troubleshooting section may be able to help you. Sorry. Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 No need for sorry. Damn Internet access is down on pc too. What's the chance a virus could kill a cutter? Starting to wonder. Share this post Link to post Share on other sites
mb20music 760 Posted September 25, 2014 I guess you can try the factory reset if you haven't already. Turn power off, hold down the "up" arrow button (^) and turn the power on while holding the button. Share this post Link to post Share on other sites
Sue2 920 Posted September 25, 2014 There are days when I hate dealing with machines! Just LOVE it when they run perfect one day and the next morning nothing works. Sue2 Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 Yep perfect last night and fried today. Yeah I tried the reset just hoping somebody else will know what wrong because I'm starting to think the board is fried. On my backup lp2 right now but believe when I say it is on a different level than my qe60+ as far as quality and working efficiently. Share this post Link to post Share on other sites
Ravenwind / One Off Grafx 187 Posted September 25, 2014 did you have a storm in the area, power serge ? Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 Not that I'm aware. Computer was still on when I came in today just the cutter crashed out. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted September 25, 2014 could it be anything with those wires from the problem a week ago? Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 I don't think so this time it gives the impression of a bad board. It just doesn't want to boot up. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted September 25, 2014 but if it starts to boot with the rollers released - sounds like some connection - like maybe a cockeyed ribbon cable or something Share this post Link to post Share on other sites
jaybyrd 3,770 Posted September 25, 2014 When the last arrow lights it attempts to move the head toward the keypad if that's a clue. By attempts I means I can just feel it nudge, not even enough to see. Wonder if a bad motor could cause this Share this post Link to post Share on other sites