double cut issue

[restless-rooster 11]

I apologize if this has been asked but o searched and couldn't find anything.

Every once and awhile while I cutting, the cutter (mh 871 mk2) likes to double cut the whole image. Is there a reason for this? What am I missing?

[MZ SKEETER 4,709]

The design could be in layers,,  Make sure there is not a design on top of a design...Try and move part of the design away and see if there is only the 1 design..

 

Make sure that you don't have it checked to cut 2 copies.

[Wildgoose 4,200]

Yep. What She said. You can sometimes see it in the cut-by-color stack too. 

[restless-rooster 11]

I am not at my computer at the moment so I can't check but typically this happens when I trace an image rather than importing a vector (which I am having seperate issues with). So I would think when it gets traced it should only be one layer. I'll double check it when I get home.

Also when I do try to import an image, I can't import svg or eps files. It let's me go to open them but nothing shows up. Are vectors not supported?

[skarekrow 1,842]

An upload of one of your problem files would be helpful... or perhaps a mention of the software you're using?

 

Most likely user error but, without a detailed description of the steps you're taking and the above info,

 

it's gonna be hard to diagnose the problem.

[restless-rooster 11]

An upload of one of your problem files would be helpful... or perhaps a mention of the software you're using?

 

Most likely user error but, without a detailed description of the steps you're taking and the above info,

 

it's gonna be hard to diagnose the problem.

Using SCALP3 and I have photoshop and illustrator for design. I'll upload my image as soon as I can.

[Wildgoose 4,200]

You say you have illustrator, if you are using the merge function in Illustrator it will create an unfilled object in the open spaces within a design. These may still be visible in the cut-by-color pallet of SCALP. Best way to remove them is to select one in the layers menu and then use the select>same>Fill color and it will select them all and you can just delete them. I try to avoid the merge button. (This may not even be your issue)