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skorper

CE5000 and Cutting Master3: Another Problem

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I have NO problem cutting vinyl or rhinestone stencils; BUT when I try to contour cut heat transfer paper the world falls apart.

1.) IF I leave the registration marks at default, the paper tends to come out of the rollers.

2.) The magic eye doesn't always seem to find the registration marks. It misses the first one and then goes blind trying to find it.

I use both AI and CorelDraw. Both produce Excedrin headaches.

I really need this function at this time.

 

Thank you in advance.

 

Steve

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I do this quite often with scrap vinyl..that is just a little bit larger that the design. but not enough for the rollers.  I turn the vinyl over and tape more vinyl to it on the underside, so the rollers still have vinyl to be on..  Wouldn't that work?   I think others use a cutting mat also, to put the order on..

 

I don't contour cut,  but this helps on vinyl.

 

 In different sizes.    Its a Cameo cutting mat.

 

http://www.walmart.com/ip/Silhouette-Cameo-Cutting-Mat-12-x-12/24630883

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I need to know what is the absolute minimum dimensions that the registration marks need to be from the corners.,

and why the magic eye doesn't always see the registration marks.

 

It seems to work better if I use the transfer paper alone and not stuck to a carrier sheet. But either way, I am wasting WAY too much in practicing.

 

Thank you for your input.

 

Steve

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I watched all the videos on Graphtec's website and Youtube.

I believe that I am doing everything correctly. That is the frustrating part.

Graphtec support doesn't answer their e-mails either.

 

Steve

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I can't find a phone number for their tech support, just corporate offices.

 

Steve

betting they are closed now

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I haven't  called for a long time,   2008   No problems here      forum member  Julie77   just called Graphtec tech support recently,,,  maybe send her a PM.

 

Please provide product model & serial number with your tech service inquiry.

 

Phone:  +1 (800) 854-8385   Did you try this number? 

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Your welcome,  I hope it is a tech support number, or they will give you the tech support number anyway, to get help. 

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