Rikky Sharkz 0 Posted April 5, 2014 Hello I need Some Help I have eh-721 or a eh-720? ive seen it called both and i have linked with a com cable to com port 1 on my shuttle xpc with a p4 2.66 ghz cpu 2gb drr ram and i have tryed signcut pro, signblazer, artcut, cocut, all have the results nothing just nothing i tell it cut progres bar fills up but the cutter stays the same any help would be much appreciate if you need any more info let me know Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted April 5, 2014 http://forum.uscutter.com/index.php?/topic/16167-manual-for-new-bie-how-to-start-from-nothing-to-your-first-cut/ Share this post Link to post Share on other sites
skarekrow 1,842 Posted April 5, 2014 And you have the com port set correctly in each of those cutting software as well, I imagine? Could be a bad cord... Could be the driver. Com port 1? No conflicts there, I guess? Seems odd to use that address. I wish I could be more helpful. Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 10, 2014 Ok After Reading The pdf from dakotagrafx i think i know whats wrong but i still need some help to fix it in the pdf it says to set HOME or ORIGIN But i dont know to when i turn on my cutter the head moves all the way to the right hit the red buttton also i have no lcd screen on my cutter and my control panel is not like the one shown in the pdf i can post a vid of my cutter turning on and,or my control panel if need be Share this post Link to post Share on other sites
slice&dice 2,450 Posted April 10, 2014 Sure, let's see the control panel. Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 11, 2014 Here We are one control panel http://s29.postimg.org/csfkk7ttz/IMG_1685.jpg Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 12, 2014 ok ive been playing around with my cutter a bit more and if i have the head in the middle and turn on the cutter it moves to the right hits the red button but now if i push option button i can move the head and rollers with the arrows if i then push setup and the origin button it stays were i left it but i still cant cut so i think its not online? but i dont have an lcd so i cant tell Share this post Link to post Share on other sites
Vermonster 111 Posted April 12, 2014 What type of file are you using to cut? Can you try getting a vector from this site someone has posted and see if it cuts that? Share this post Link to post Share on other sites
Vermonster 111 Posted April 12, 2014 Better yet, can you post the file you're trying to cut here? Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 12, 2014 diden't think the file would matter that much but i was using the test for SBE Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 16, 2014 its been some time since i i got a reply i hate to push but i need help Share this post Link to post Share on other sites
Vermonster 111 Posted April 16, 2014 Have you ever cut successfully with this? I am assuming you're using the correct driver and not one 'similar' to it? Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 24, 2014 i have never cut with this cutter i am using the right driver Share this post Link to post Share on other sites
slice&dice 2,450 Posted April 24, 2014 What exactly is your "com cable"? It must be a null-modem serial cable. Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 25, 2014 im sorry i dont know what a null-modem serial cable is or how to tell if i have one Share this post Link to post Share on other sites
skarekrow 1,842 Posted April 25, 2014 I'm not clear whether you are running off a serial cable or USB... Whichever it is, you need to try the other. Are you plugged into a USB port on your computer? What does the other end of the cable look like? Share this post Link to post Share on other sites
skarekrow 1,842 Posted April 28, 2014 Try a USB connection. Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted April 28, 2014 ok i will try that Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted May 5, 2014 Ok my converter wont work i think it may be broken so i need a new one what should i get? Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted May 7, 2014 what is the best serial to usb converter i could get for my cutter? Share this post Link to post Share on other sites
bikemike 711 Posted May 7, 2014 Keyspan. Do a search on the forum. Lot's of info on where to get one. Share this post Link to post Share on other sites
slice&dice 2,450 Posted May 8, 2014 A null-modem DB9 serial RS-232 cable is a special type that allows your cutter to communicate properly with the computer. Sometimes the cable plug itself will feature the "N/M" imprint, but not always. The big auction site offers them for sale under $5. Share this post Link to post Share on other sites
Rikky Sharkz 0 Posted May 9, 2014 http://www.ebay.co.uk/itm/USB-to-Serial-RS-232-RS232-DB9-Adaptor-Converter-Cable-Lead-Wire-9-Pin-0-6m-60cm-/301170927530?pt=UK_Computing_Parallel_Serial_PS_2&hash=item461f2fa7aa Like This One Share this post Link to post Share on other sites
slice&dice 2,450 Posted May 9, 2014 http://www.ebay.co.uk/itm/USB-to-Serial-RS-232-RS232-DB9-Adaptor-Converter-Cable-Lead-Wire-9-Pin-0-6m-60cm-/301170927530?pt=UK_Computing_Parallel_Serial_PS_2&hash=item461f2fa7aa Like This One Nope. Like THIS one -- http://www.ebay.com/itm/6ft-DB9pin-Male-Female-Null-Modem-Cross-Nul-wired-Serial-RS232-Cable-Cord-Wire-/291130489593?pt=US_Parallel_Serial_PS_2_Cables_Adapters&hash=item43c8babaf9 If you are really seeking to go with USB, then use KEYSPAN. http://www.ebay.com/itm/Keyspan-USA-19HS-High-Speed-USB-to-Serial-Adapter-New-With-usb-wiring-/151293503268?pt=US_USB_Cables_Hubs_Adapters&hash=item2339cba724 Share this post Link to post Share on other sites
