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Kelly54487

Files cutting funny

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I just purchased a new MH871 last month.I'm having nothing but problems when I cut my vinyl. I've been on the phone with support at US CUTTER so many times I practically know all their names. I'm sure there sick of me calling as well. This is the second MH I've had and the first one I had no problems. PLEASE HELP!!! If anyone has any advice I would appreciate it.

 

Every time I cut it seems like it's always different where it screws up. I've had it to the point where it sucks all my vinyl and makes a line all the way down my vinyl to the pictures I've posted. Strange???

 

Please see attached photos. Sorry can't get files to load. Letters have fish hooks in them and head on plotter goes all across my vinyl or up and down.

 

I've tried all of the following things:

1) grounded the plotter to the stand

2) static spray

3) cut vinyl off roll prior to cutting

4) wiped down vinyl with dryer sheet prior to cutting in plotter

5) I have a 5 gal humidifier next to my plotter (humidity level set at 55-60 )

6) Turned my speed down when cutting

7) I've had support look at Baud set at 4800 and all the rest of the settings they are saying is correct.

8)Tried it with the pen and sometimes it screws up and other times it's fine

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It has mentioned on here about a zillion times to put a value cutter on a serial connection, serial card, or a Keyspan adapter,  (brand name)   did you ever try that?  It controls the delivery of data better. And a much better connection.  Some are lucky enough to get the value cutters to work with USB,  and never problems,,  Others try with USB and always problems.

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No that is one thing I have not tried a Keyspan adapter. I'll order one tomorrow and give it a shot. Don't know what else I can do.

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Thanks I just went on ebay to order. I hope this resolves the issue. I'm at my wits end here.

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