mmwilson 1 Posted March 9, 2014 My computer crashed trying to set up cutter on new computer. I have a US Cutter Refine MH721 cutter. I got sign blazer installed. What cutter and out device do you choose in the cut setup? thanks 1 Share this post Link to post Share on other sites
slice&dice 2,450 Posted March 10, 2014 RedSail RS800C Share this post Link to post Share on other sites
mmwilson 1 Posted March 10, 2014 Thanks but it is still not communicating with cutter. When I unplug from the computer I can hear the beep sound and when I press cut it looks like it is going to but the cutter does not start. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 10, 2014 If you are plugging and unplugging your cutter cable into your computer, while your computer is on, you can be making your computer assign a new com port number. , Then it will not match the com port number in Signblazer. Only plug your cutter cable in, when your computer is shut off. Then turn the computer and cutter on. First get the com port numbers to match in Signblazer and the device manager of your computer. Share this post Link to post Share on other sites
RRacing57R 0 Posted March 12, 2014 What should I do if my com port is not listed in signblazer. device manager shows it in com5 . signblazer only shows up to com4. Share this post Link to post Share on other sites
darcshadow 1,626 Posted March 12, 2014 You can reasign com numbers via the windows control panel under device management. Share this post Link to post Share on other sites
slice&dice 2,450 Posted March 12, 2014 What should I do if my com port is not listed in signblazer. device manager shows it in com5 . signblazer only shows up to com4. Follow the path as indicated here --- CONTROL PANEL / System / Hardware / Device Manager / Ports (expand) / COM (right click for properties) / Port Settings tab / Advanced button / Com Port Number (drop-down list) --- choose 4 or less. 1 Share this post Link to post Share on other sites
skategeek 0 Posted March 17, 2014 what do you do if there's no ports listed in your device manager? Share this post Link to post Share on other sites
skarekrow 1,842 Posted March 17, 2014 It should come up in Device Manager when you power up your plotter and plug the cord into you computer. Share this post Link to post Share on other sites
skategeek 0 Posted March 17, 2014 the cutter shows up in the list of printers, but there are NO ports at all listed in the device manager, none for anything, not just this cutter. Share this post Link to post Share on other sites
skarekrow 1,842 Posted March 17, 2014 Do you have a thumb drive or anything that you can plug into a usb port to test? Try that, if you do. I'm wondering if there may be something wrong with the ports' communication with the computer. Share this post Link to post Share on other sites
skategeek 0 Posted March 18, 2014 I have a thumb drive or an external hard drive. I can use either. What am I testing for? Share this post Link to post Share on other sites
skarekrow 1,842 Posted March 18, 2014 I was wondering whether there was a problem with the usb's communication with your computer. I mentioned testing them with a different device and see if and where they showed up in Device Manager. Share this post Link to post Share on other sites
slice&dice 2,450 Posted March 18, 2014 "The cutter shows up in the list of printers" That is odd. Have you tried installed the following ? ----- (download from USCUTTER support) http://www.uscuttersupport.com/downloads/Drivers/cdm20828_setup_windows.exe Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 18, 2014 which cutter shows up in the list of printers? The Refine or the Summa? My Graphtec shows up in my printer list on my XP. Share this post Link to post Share on other sites
