MZ SKEETER 4,708 Posted March 26, 2014 Joe in support had it fixed in 30 minutes. It was just a matter of unplugging and replugging the connectors on the motherboard. Awesome support Joe! Well, if you start getting the same problems, especially with larger detailed designs,, this info will come in handy. USB is hit or miss on the value cutters.. Share this post Link to post Share on other sites