xpfguy 39 Posted January 12, 2014 Having problems installing Graphtec cutter, make sure you are not plugging it into a USB 3 (blue) port. After hours of frustration, it simply came down to switching it to the USB 2.0 port. story goes I had a computer go down and had a few RUSH jobs to do, so I grabbed my laptop and proceeded to install my cutter. I mistakenly was plugging it into the blue usb and the computer insisted i was installing a printer with problems. Share this post Link to post Share on other sites
xpfguy 39 Posted February 3, 2014 Just a follow up, even after a proper install now the Plotter is not recognized through USB 3.0 That really stinks because I was thinking of setting up my Surface Pro to run it as back but it only has USB 3.0 Come on Graphtec, if your aware of this please fix. Maybe there is a firmware upgrade. I will let you know if I come across one. Share this post Link to post Share on other sites