chipperi 45 Posted December 17, 2013 There was a bit of a SNAFU with my order, I ordered and payed for a refurbished TC cutter with no stand, for some strange reason it never shipped and when I called we discovered the system for some reason let me order something they didn't have.....Instead of giving me the run around USCutter manned up and gave me a brand new TC cutter for $30 more with a stand. I would like to buy Dave from the Washington office a beer....maybe he should go work for my cable company....Lord knows they need some education in Customer Service 3 Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted December 17, 2013 That is awesome, great deal for you, and getting the stand is a major plus for you. I would never have a cutter without a stand. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 17, 2013 fan-damn-tastic Share this post Link to post Share on other sites
tekcorps 50 Posted December 17, 2013 That's awesome! Share this post Link to post Share on other sites
slice&dice 2,450 Posted December 17, 2013 Now all you have to do is rearrange your entire house to make room for this new enterprise you're starting !!! It's a challenge to fit a cutter system into a corner of a spare room --- many before you have tried and ended up realizing that the production process of cutting and weeding and taping requires more space than they've allocated. Share this post Link to post Share on other sites
Go-C Graphics 856 Posted December 17, 2013 I ended up repurposing my dinning room with a 4x8 sheet of plywood and sawhorses to weed and tape. 1 Share this post Link to post Share on other sites
arty-rc 719 Posted December 17, 2013 I've been trying to convince the wife to let me set up a work table in our bedroom but I'm getting some real strange looks from her. I think I better re-think my options. 2 Share this post Link to post Share on other sites
davidb 26 Posted December 17, 2013 There was a bit of a SNAFU with my order, I ordered and payed for a refurbished TC cutter with no stand, for some strange reason it never shipped and when I called we discovered the system for some reason let me order something they didn't have.....Instead of giving me the run around USCutter manned up and gave me a brand new TC cutter for $30 more with a stand. I would like to buy Dave from the Washington office a beer....maybe he should go work for my cable company....Lord knows they need some education in Customer Service Thank you for such positive feedback. I really do enjoy the USCutter community and helping customers. Hopefully in the near future I will be able to spend more time here on the forums with everyone. I love watching everyone help each other make really amazing things. I'm really glad I was able to make your day. You my friend- have an amazing Christmas! 3 Share this post Link to post Share on other sites
xpaperman 719 Posted December 18, 2013 It's always good to hear some positive experiences. Sounds like they got this one right! Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 18, 2013 like anywhere it is mostly positive experiences but you don't hear too much when things go right - just when they go wrong. I am fairly sure this year they hit my orders 99.9 percent dead on and on time 2 Share this post Link to post Share on other sites