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Trouble with export plugins for AI

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I just bought a new MacBook Pro and I'm trying to transfer all my programs over. I have Illustrator CS6. I downloaded signcut and the export plugin but when I try to open the plugin I get a message in Illustrator that says "Can't open the illustration. The file is locked or in use -54" I checked the plugin file and it is not locked. What does this mean?

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I just bought a new MacBook Pro and I'm trying to transfer all my programs over. I have Illustrator CS6. I downloaded signcut and the export plugin but when I try to open the plugin I get a message in Illustrator that says "Can't open the illustration. The file is locked or in use -54" I checked the plugin file and it is not locked. What does this mean?

 

Hi,

 

If you still are having trouble with the export then please come to our livechat at www.signcutpro.com and talk to us and we will solve it for you through a remote session.

 

Regards,

 

Therese Löfström

Whisqu Graphic AB

SignCut Sweden

_______________________________________________________________________________

Start-up guide: http://www.signcutpro.com/files/pdf/startup_guide.pdf

Download Signcut - http://pro.signcut.net

Purchase/Renew - www.signcut.net/eshopb

To keep yourself updated

Please visit our Facebook page http://www.facebook.com/SignCutpro

or follow us at twitter: https://twitter.com/signcut

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Glad to see sign cut back on the forum, way to go. is Kimon still around?

 

 

Glad to see sign cut back on the forum, way to go. is Kimon still around?

He isn't an employee of the company anymore. He has continued on with his life with new responsibilities, and we wish him all the best of luck with those. :rolleyes:

Today I'm head of support and together with me I have Maria and Simon who also will come here when they have time.

 

Regards,

 

Therese Löfström

 

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