Vector not appearing in CutStudio Output anymore

[jbart 0]

Hello,

 

I have been vectoring logo's on illustrator using a Mac for the last three yeas and using Cutstudio to cut them on my Roland Gx-24 plotter. Everything worked fine until yesterday when I selected my vectorized objects and they are now not appearing in the Cutstudio preview window, making it unavailable to cut. I am having this problem with all my files now

 

I have contacted Roland but still waiting to hear back from a tech. Anyone know what the solution might be?

 

Thanks.