GrandCanyonSigns 0 Posted May 3, 2013 I am in need of some helpful information about the VinylExpress R Series II (RedSail) plotters and the driver problems with them. I have the R Series II R31, and I have the LXI that came with the plotter from signwarehouse. I have had the plotter for over a year with only a few problems here and there using LXI.I've been in the business off an on for over 20 years and when I started out I had Vinyl Master Pro and a 24" Graphtec that I loved and never had a single issue with. Recently I purchased a new copy of VMP and for the past 72 hours I have not been able to get my VMP to match up with my R Series other than to cut a bunch of really bad text. As an example, if I try to cut the word "TEST" it will cut part of the first letter, all of the second letter, nothing for the third, and only half of the last letter, on top of drawing lines through everything where it is not picking up the blade through a cut.Signwarehouse is no help as they only help with LXI/Flexi, support from VMP is limited to them telling me that several customers have problems with the R31 plotters and their software and they emailed me some things to try and fix the problem, but, as of yet, none have done the trick.Is the idea of getting my VMP to work with my R31 totally out of the question? I'm hoping that you may be able to help me and/or point me in a direction that can help. Glenn Grand Canyon Signs Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted May 3, 2013 seems like the upgrade price on the ve-lxi would have been just about as cheap and been fully compatable - sorry not a expert on Vinyl Master Pro. ve-lxi IS flexi and at a great price. Share this post Link to post Share on other sites
slice&dice 2,450 Posted May 3, 2013 While I have No Clue Whatsoever regarding the specific software/cutter combination you mention, I do have a suggestion, see if it works --- Install the program SignBlazer. http://www.mystat.com/Signblazer.zip It contains good RedSail drivers, and just by installing the application, it might very well provide the needed "push" to get the other program VMP to talk with the machine properly. Worth a shot, costs nothing. 1 Share this post Link to post Share on other sites
Equally Yoked farms 0 Posted July 14, 2019 Did you find a fix? I am having the same problem. My Vinyl Express R series 2 is not in the list of plotters. I am using VMpro on windows 10. Any help would be great. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted July 14, 2019 it's a Red Sail vinyl cutter. Rebranded for Signwarehouse. Share this post Link to post Share on other sites
