jaybyrd 3,770 Posted April 23, 2013 Anyone her use intuit to process their cc transactions? I've been on hold for 32 minutes and counting trying to close my account. Just a heads up about customer service with them. Oh and the only way to close the acct is to call them on the phone. Can't wait until somebody does answer cause I may blow a gasket. Jay Share this post Link to post Share on other sites
OWJones 1,981 Posted April 23, 2013 Sorry, nope. I use Square Register for the few times I have accepted a credit card and have had zero problems so far, but I haven't had enought transactions to really recommend them. I just liked not having to buy any equipment or pay any monthly fees. Share this post Link to post Share on other sites
jaybyrd 3,770 Posted April 23, 2013 Went to square, that's why I was calling intuit to cancel. I was on hold for 45 minutes waiting for a "customer retention specialist". Guess what she didn't retain me. As for the square reader I'm liking it except it seems awful fussy about what cards it will read without manually keying in. Jay Share this post Link to post Share on other sites
Neuromax 97 Posted April 23, 2013 I have 2 different square readers and never had one card that didn't swipe. Call them and I bet they will send you out another (they will send as many as you want actually) Share this post Link to post Share on other sites
jaybyrd 3,770 Posted April 23, 2013 Never the got the first one they sent. tracking showed it NC for a week and I finally went to walmart and picked 1 up for $10. Inside is a redemption code for $10 through square so it was still free. I've had 3 cards in a row i needed to swipe 5 times to get them to read so I may just try to order another 1 form square. On a plus Intuit takes 3 days to post funds to you bank and Square is in the nect day. Jay Share this post Link to post Share on other sites
bizzytop 1 Posted April 23, 2013 I've used intuit for years, luckly i have never had to call there customer support, got there swip card reader for my phone works pretty good for me. I have square as well but i have never been able to get it to read any of my cards, maybe i got a bad reader? Share this post Link to post Share on other sites
jaybyrd 3,770 Posted April 23, 2013 That's what I think happened to me. The lady who finally answered was super nice but any company that puts you on hold for 45 minutes has issues to work out. Maybe it's a mass migration of their customers or something. Jay Share this post Link to post Share on other sites
xpaperman 719 Posted April 23, 2013 I have the square one and I also have the new paypal one! Share this post Link to post Share on other sites
MadHatterGraphix 1,258 Posted April 23, 2013 Xpaperman how is the Paypal one does it work good? Share this post Link to post Share on other sites
xpaperman 719 Posted April 24, 2013 To be honest, I have not even used it yet. I may here this weekend tho. I got it because I am always using paypal anyway, It would be more convenient for me. I will let you know when I use it how it works tho! Share this post Link to post Share on other sites
Coaster36 327 Posted April 24, 2013 Im torn between the paypal one and the square. I know with the paypal one they send you a paypal credit card to use your money, so paypal holds your money. Where does the money from the square go? A debit card? A square account or a personal bank account? Share this post Link to post Share on other sites
xpaperman 719 Posted April 24, 2013 For the square it goes directly into your checking account Share this post Link to post Share on other sites
jaybyrd 3,770 Posted April 24, 2013 Square is like a tradition cc processor straight to your account, just alot faster and no hidden b.s. at least that i've heard about. The reason I was trying to kill my intuit acct. so fast was that they emailed yesterday telling me there was going to be a $100 fee on my statement next month for annual security or some crap. I already had square was holding off on dropping intuit until I was sure I liked square but the email really pushed me over the edge. Jay Share this post Link to post Share on other sites
jaybyrd 3,770 Posted April 24, 2013 Jay's Place, The purpose of this email is to notify you that within your next billing statement in the miscellaneous fees section you will find a charge of $100.00 for the annual billing of the PCI Compliance Service. As a merchant, you play an important role when it comes to safeguarding card information. For this reason the payment card industry requires that you satisfy some base level requirements regarding the safe handling and transmission of credit card data. To make this process easier for you, Intuit includes "PCI Services" as part of the services that you receive as an Intuit payments customer. It goes on but if that doesn't make you want to switch to one of these new no fee services I don't know will. I got this email yesterday and had the phone in my hand in mere minutes to say goodbye to them. Jay Share this post Link to post Share on other sites
CarterMarkham 18 Posted April 27, 2013 I use PayAnywhere. Great customer service, lowest rates, and quick transfer to your bank account. Share this post Link to post Share on other sites
jaybyrd 3,770 Posted April 27, 2013 The old style merchant services are gonna need to change with times or risk losing their small business customers to a more user friendly and efficient system. Share this post Link to post Share on other sites
gcextreme 475 Posted April 28, 2013 i just opened up my business bank account and got a Square card reader, and signed up for the PayPal one too, that should be in the mail soon. I am waiting to confirm my bank account, but once i get it confirmed, i can take card transactions, and im assuming debit cards too right?? And ive used paypal before, tied to my personal bank account, and when u want the money thats in the paypal account u can just transfer it to your bank account, takes a day or two, or u can just request a card. Share this post Link to post Share on other sites
xpaperman 719 Posted April 28, 2013 I requested and have the card. I like being able to get to my money when I want it and not wait a day or two Share this post Link to post Share on other sites
gcextreme 475 Posted April 28, 2013 Hey xpaperman, How far are u from Texarkana? Share this post Link to post Share on other sites
xpaperman 719 Posted April 28, 2013 only about 45 minutes to an hour Share this post Link to post Share on other sites
gcextreme 475 Posted April 28, 2013 Cool...i grew up in and around the Texarkana area...i moved to Mn when i was 14 back in 98. Most of my relatives are still down there....id love to be able to move back someday.. Share this post Link to post Share on other sites
xpaperman 719 Posted April 28, 2013 Well, that is as close to me as you are allowed to go..... don't need ya infringing on my territory....LOL I currently don't serve that are so your welcome to come. Share this post Link to post Share on other sites
gcextreme 475 Posted April 28, 2013 Lol... No i doubt i will move back...i may go back for visiting relatives..my brother is getting married soon so gotta plan on coming down for that once they set a date lol. Not sure how far u are from Ashdown and its smelly papermill lol. Share this post Link to post Share on other sites
xpaperman 719 Posted April 28, 2013 We have our own unique smell here..... the grain plant for the Pilgrams Chicken food.... oooooh when the wind is right, downtown is not a place to be. Share this post Link to post Share on other sites
gcextreme 475 Posted April 28, 2013 Pilgrams chicken hmmm i think i built machine for them but i think it went to DeQueen...lol Share this post Link to post Share on other sites
