fclaridge 0 Posted December 22, 2012 We've had this cutter for several years now and really have not used it much. Now that we want to do more we are finding issues in setting it up on new computors. We go through the driver setup and as soon as I choose the new device and Finish the setup the device in the Printer/Fax device folder disappears and we can't get the cutter to be recognized again. Any thoughts on what the problem is? Laptop is a Toshiba with Vista. Desktop is a Dell with XP. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted December 22, 2012 If your using the older MH series cutter I would not change the baud rate to 4800 like it says. That is for the newer MH series. MK2.. Follow this http://start.uscutter.com/ Share this post Link to post Share on other sites
fclaridge 0 Posted December 22, 2012 I did follow all of that instruction. The problem I have now is that after I clicked Finish my computers do not show the cutter in the Printer folder in the Device manager. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted December 22, 2012 look for it in device manager, under your Port settings, com ports. I would think it would set up like this cutter http://start.uscutter.com/sc/vista Then match your com port numbers in device manager and your cutting software Share this post Link to post Share on other sites
fclaridge 0 Posted December 22, 2012 Yep, it's not there. I can unplug the USP connector and hear it chime that I disconnected it and plug it back in and it chimes that it connected, but it does not show the cutter anywhere. Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted December 22, 2012 Try going to your cutting software and try each of the com ports on your computer. and see if it will cut something. Don't know what else to tell you. Try a different cable, possibly not good. Share this post Link to post Share on other sites
