ralais 0 Posted December 17, 2012 I just had the WORST customer service experience with US CUTTER ever!!! I have never had any issues with US Cutter customer support and am REALLY upset over this. Especially because I have a $500 order pending. I would like someone, supervisor or higher, to contact me as soon as possible please. Share this post Link to post Share on other sites
ralais 0 Posted December 17, 2012 I want to add to this that another customer service rep took over the call and handled it with ease. I am glad I decided to sit on hold and not let one bad apple (who doesn't know what products you carry) spoil the bunch. Share this post Link to post Share on other sites
BannerJohn 1,324 Posted December 17, 2012 so, you don't need contacting now, or you do? Share this post Link to post Share on other sites
vinyldiva 0 Posted January 11, 2013 I just had horrible customer service from a rep, very short, not willing to help @ all, I will never purchase from them again Share this post Link to post Share on other sites
mabscotthandyman 1,410 Posted January 11, 2013 <blockquote class='ipsBlockquote'data-author="vinyldiva" data-cid="297216" data-time="1357921507"><p> I just had horrible customer service from a rep, very short, not willing to help @ all, I will never purchase from them again</p></blockquote> I belive that is all spelled out in terms and conditions on the sales site . From your only other post I assume you don't like or do not know how to use the machine you purchased . 2 Share this post Link to post Share on other sites
Rodger 527 Posted January 11, 2013 I just had horrible customer service from a rep, very short, not willing to help @ all, I will never purchase from them again WOW , What a Diva .............................. Share this post Link to post Share on other sites