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imaseahawksfan

Changed to serial, can't get SC to work now.

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Hello!

I had been using my 34" SC for about 4 months with a usb cable. As time passed, the occurances of job stoppages and errant cuts became so frequent that I am having to separate a coroplas sign into 3 seperate layers and cut them individually. I read that serial is the way to go. I am now unable to get the unit to work.

Here are my specs:

MSI A6200 notebook P4 2.13 GHZ

8GB RAM

WIN 7 64 bit

Sure Cuts a Lot 3

SYBA Serial Port Express Card

Sure Cuts a Lot shows that it is sending to cutter but the unit never starts. Maybe SCAL only works with usb? Thanks!

P

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Have you sent an email to SCAL support. They seem very quick to reply.

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plenty of people have had bad cables,and it's usually the last thing we check.

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I also had the same problem with the SC. I doesn't cut via serial on SCALP or SBE. I called US cutter and they told me it had to be a null modem cable. I bought the adapter and it still doesn't work. I will check out the two links you have posted above as I have been waiting for my return phone call from US cutter (as they promised) some 4 weeks ago. (not holding my breath :-)

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My SC worked with the serial cable provided with the cutter. But now new computer so back on USB till keyspan comes in since this computer dont have a serial port like old one did

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