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I have switched from USB to using a Serial card and cable in my Windows 7 x64 computer. I cannot get the cutter to work anymore. USB works, but I want to use the Serial instead. Any suggestions?

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I have. The only COM ports I have listed are 3 and 4. Both errored out.

I went hunting around for another serial cable and found one, a shorter one, this one works! I wonder why the longer one (10') doesn't work like the short one (6')

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OK, glad to hear you got it sorted out.

Perhaps the longer cable is a null-modem cable (two-way crosslinked RS-232 serial cable) but the cutter only requires a one-way connection. In other words, the cutter just requires data to be fed into it, but has no need whatsoever to communicate back to the computer.

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That's an extension cable with "straight through" wiring. That means the transmit and receive lines are connected to the same pin numbers. A standard cable switches the TX and RX lines because one end's TX is the other ends RX. This goes for other lines too that I can't at the moment remember the names of... If the cable is good, you can use it as the extension it's meant to be and have a longer cable by connecting it to your working cable and using both. That's what I do with mine for a 16 foot cable.

Here is the "standard" DB9 com cable wiring. As you see, it's not pin-for-pin "straight through":

DB9 male wire pin 1 to DB9 female pin 1

DB9 male wire pin 2 to DB9 female pin 3

DB9 male wire pin 3 to DB9 female pin 2

DB9 male wire pin 4 to DB9 female pin 6

DB9 male wire pin 5 to DB9 female pin 5

DB9 male wire pin 6 to DB9 female pin 4

DB9 male wire pin 7 to DB9 female pin 8

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I see now. I didn't realize it was an extension cable. I guess I need to read a little more thoroughly. Any recommendations on a 10 ft cable?

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