job sent from AI/SignCut to ZenCut Green - scaled up - when I need 100%. ...

[lindarhodes64 0]

I hope someone can help me with this problem. I am connected to my ZenCut Green by serial (w/ Keyspan) from my Mac OSX. When I send a file to the cutter - "Send to SignCut" using the pull down menu (see attachment 1) - SignCut comes up, everything looks good - sizes are correct (attch-2 & attch-3). I then "reverse" the image and "rotate" it to optimize material used . All the sizes still are correct (attch-4).

So I send it to cut - (attch-5 & attch6)

When it begins to cut - I can immediately tell it is going to enlarge/size up the image. From testing it a few times it seems to be shifting the decimal point on the size. For instance if I want the image to be 2.5" I need to manipulate the image size in SignCut and change it to: .25" - (attch-6 & attch7).

Oh BTW - and I have Claibrated cutter size.

[mountaindr3wz 0]

i know this may not be the way you want to carry out decal, but have you tried saving the file onto the desktop and then opening it up from there and seeing if the problem still persists?

[velocitygraffix 8]

Have you tried converting it to curves? Then export it, rather than saving it.

[lindarhodes64 0]

Thanks for your suggestions. I had actually already tried both of the suggestions above: saving as an eps file the opening it if SignCut. and, all text is converted to curves (I've always done that - less problems...).

This is just so peculiar. I previously had my ZenCut Green attacted to a PC. I do my design work from my Mac. I would then save my eps file from AI to a shared directory on my network. I'd then open up SignCut on the PC, open the eps file and cut my file. no problem.

When my SignCut license was up, I decided to simplify my process and went with SignCut for Mac. Now my cutter is directly connected to my Mac... now I have this sizing up problem...