kenimes 42 Posted March 9, 2007 When using SignCut on your Mac computer the device setting needs to be dev/cu.usbserial To change this setting, open SignCut, click on the cutter button, then select /dev/cu.usbserial from the device drop-down menu. This should help the plotter run smoothly with your Mac. Hope this helps our Mac users Ken Share this post Link to post Share on other sites
nmertz 0 Posted March 14, 2007 Is that the driver for the USB Serial adapter? The driver provided by SignCut is named differently. Share this post Link to post Share on other sites
kenimes 42 Posted March 14, 2007 Yes, sorry. Forgot that bit of info. Share this post Link to post Share on other sites
kenimes 42 Posted April 17, 2007 There is a new version of SignCut available at www.sc-x2.com for Mac users. it has addressed several issues and that would be my first suggestion. Just go to customer login and once logged in, you can go to downloads to get the latest Mac version. Ken Share this post Link to post Share on other sites
sashatronics 2 Posted April 19, 2007 your probably in LE mode or demo md... Share this post Link to post Share on other sites
Guest garysigndesign Posted July 10, 2007 NOTICE: The latest word from SignCut is that there is no problem with the SignCut software but the Refine plotter has a bad USB to serial port chip installed in the side of the plotter and it should be replaced with an external converter plugged into the 9 pin serial port thus bypassing the USB plug. Also when using the serial plug port use a third party USB to serial plug like the KEYSPAN - RS232 / USA-19HS by doing this bypass this will correct any outstanding communication problems caused by the chip set built in the side of the plotter. The reason for the problem is this particular chip dose not have the capacity to be upgraded for the newer operating systems to convert information to the plotter. Hopefully US Cutter will reimburse us for this expense or inform the Refine plotter users that they are able to purchase a bulk quantity of a workable adapter plug and offer it to us at their cost along with an additional 5 months of free signcut plotter software access for the inconvenience and time from developing our business. While they replace this bad chip with an upgraded one. Also offer a replacement chip to be replaced along with upgraded drivers to make good to all of the customers who have been waiting for a real fix for there plotters that will allow them to finally start cutting vinyl without any mistakes and rebuild their confidence in there foundation which is a reliable cutting plotter. from : garysigndesign / Gary Karm out... Share this post Link to post Share on other sites
TaterNuts 3 Posted July 13, 2007 The latest word from SignCut is that there is no problem with the SignCut software but the Refine plotter has a bad USB to serial port chip installed in the side of the plotter and it should be replaced with an external converter plugged into the 9 pin serial port thus bypassing the USB plug. Thats really odd, because I have my refine connected thru the USB port and it works flawlessly... Oh... Thats right... your using a MAC..., but wait... people have used the USB with the refine succesfully with a MAC... have your tried to connect your machine to a PC??? If it works, then i guess this will eliminate SignCuts bogus claim that the machine has a bad USB... It sounds like maybe the problem would be in your MAC then??? all of the customers who have been waiting for a real fix for there plotters All of them? Really? :g: Share this post Link to post Share on other sites
Guest garysigndesign Posted August 13, 2007 There are problems with the Refine plotter line so please do not sugar coat it at this point this is just a fact. The problems that I have been dealing with are not just Mac specific. I have read on one message board regarding the Refine plotter being used on a Windows machine and they are having the same problems as I have been dealing with they might also be using FlexiCut. Recently, I have added a Keyspan serial converter and I have problems with the weed border cutting completely 3 sides only and also the images are not cutting completely either so now I have to spend time tweaking the plotter settings to see if this can reduce or correct these problems. Back in 1995 I used a program called "Sign Post" by Taylor Graphics It was the best program I have ever used but several years they closed down as Mr. Taylor was retiring. He notified users of his software about his retirement and said that he was going to do something with his software either archive it or something like that but we would still have access to it in the future. Anybody know or have used this software? Please contact me. Thank you. garysigndesign out... Share this post Link to post Share on other sites
wg_kjell 0 Posted August 13, 2007 Hello, We do recommend our customers to use 4800-baud as the manufacturer recommends it in the manual. That doesn't mean that there is something wrong with the hardware, it is purely a recommendation. We do however also recommend our Mac-users to try a KeySpan adapter if they experience problems to get things up and running, because that is the only adapter we know of that always works perfectly on Mac OS X, again just a recommendation. Gary, Please refrain from using us as a wrecking-ball against USCutter / Refine as we never said anything like what you post and we would never do. Thanks Share this post Link to post Share on other sites
