Need help, Problem with out of the box MK2 (VIDEO)

[greenistheway 0]

NEED HELP PLEASE!

http://www.youtube.com/watch?v=iKk9X_beVrg

[MZ SKEETER 4,708]

have you made sure that the carriage rollers are firmly in the track? I don't have your cutter. Just shooting out options.

http://support.uscutter.com/index.php?/Knowledgebase/Article/View/12/2/bad-cuts

[greenistheway 0]

Yes, I check and they are in place

[MZ SKEETER 4,708]

Yes, I check and they are in place

put a support ticket into UScutter. or call them tomorrow. They are on Pacific time.

[greenistheway 0]

Will be doing that tomorrow, but Im f#cked up because Im from Puerto Rico so I will need to ship to machine back and pay like $170 for shipping -__- worse day of my life for real, but thanks for everything and thanks for the support skeeter

[MZ SKEETER 4,708]

Will be doing that tomorrow, but Im f#cked up because Im from Puerto Rico so I will need to ship to machine back and pay like $170 for shipping -__- worse day of my life for real, but thanks for everything and thanks for the support skeeter

Support might know what the problem is, maybe something is just loose and they can tell you how to fix it there.

[MZ SKEETER 4,708]

Support might know what the problem is, maybe something is just loose and they can tell you how to fix it there. Don't get so discouraged yet.