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signcut productivity pro wont open ai cs4 or eps files correctly HELP!!!

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problem 1.. i do the work in illustrator, when i save the file with ai extension i get error msg when i go to open file "error, cannot open embedded pdf-files. save file in older AI or EPS format and try again. do not use the compression parameter in illustrator"

problem 2... when i open eps file just a blank box shows up in sign cut.....

im banging my head on the keyboard over here... someone help pls!!!!

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