Double Cutting

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This is all new to me. I set up a Happy Birthday banner in SignBlazer. It was all text.

When I cut it on my SC Cutter it double cut the letters about a 1/4 in on the top and bottoms of each letter.

I was able to use them, they were just shorter after I weeded the additional cuts.

I hope I explained it so you can understand what it did.

Does anyone know what I can do to so this doesn't happen again?

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i had the same thing happen basically it outlines everything , i traced my pic in illustrator and then saved and then opened in signblazer. not sure why it is doing this, i really need to get some stuff cut but cant figure this out it was a hello kitty i practiced on and every feature was outlined

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