polar 0 Posted October 20, 2011 Hello All -- I am a recent purchaser of the ZenCut Black 40" model and I have just started the process of setting it up. I am reciving th following error message... "C:\\Windows\\System32\spool\drivers\x64\GETMAC-1.EXE The Application has failed to start because its side by side configuration is incorrect. Please see the application event log or use the command line sxstrace.exe tool for more detail." After clicking "Okay" I recive this message "Could not execute the external program "C:\\Windows\\System32\spool\drivers\x64\GETMAC-1.EXE " I have no idea what to do.... totally lost... I look forward to your responses.. Thanks! Share this post Link to post Share on other sites
roxanneupnorth 106 Posted October 20, 2011 Very few folks on this forum seem to have this model, so you might have to call GCC for support.... Share this post Link to post Share on other sites