Sign in to follow this  
ozzydrow

Not returning emails, or Phone calls

Recommended Posts

Topic says it. Day after day I call and email, only to be told you will call back and I never get any response from anyone to resolve my issue with my zencut.

There goes all the money I spent with 0 support.

Share this post


Link to post
Share on other sites
Guest

Hello!

I am sorry to hear that you are having trouble reaching us. Have you started a support ticket yet? If so then what is your ticket ID #? I am also curious as to which phone number you are calling? Our support line is 888-298-8143.

I am asking these questions because every day we successfully support somewhere in the neighborhood of 300 unique claims. It seems that if you have not received a response in days then something is definitely not being done right.

  • Like 3

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this