kabar 0 Posted December 23, 2010 Hello people out there. My name is Carlos and I am from Paraguay, South America. At the beginning of year I buy the model USS CUTTER 871. I chose this model because in an alone beginning it would use it so that I help in my works of aerografia. But a thing takes other one and now I am doing my own rowers, with vinyl to be used with heat press. Some I have already sold them between my friends. Even this point everything was well. But since we do not live in a perfect world, the problems started appearing. I Buy a new notebook HP that windows 7 was coming with pre installed and up to the moment I have problems of compatibility with the software Sign Blazer that came with the plotter. The problems that demonstrate are: 1. Whenever I turn on the notebook I must re install the driver of the plotter again. 2. When I am employed in a lot of time at a project, the sign blazer is hung and I have to re initiate the machine. 3. It gives me errors of courts in big works, with the consequence wasting time and money. So that the situation is more interesting, I have broken Blade Carriage Slot. I have written to the technical support of USS cutter without success, they have not even been deigned to answering me and this is already more than one week ago. I have seen that sell Carriage Arm, but not if they sell separately the part that I need. if anyone can give me a hand in the points that it mentions more above I will be deeply grateful. Thanks in advance. Carlos PS: apologize for my bad English Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 23, 2010 Welcome Carlos - I would call support on the issues Share this post Link to post Share on other sites
kabar 0 Posted December 23, 2010 Thanks a lot in advance!!! Carlos Share this post Link to post Share on other sites
prototype66 20 Posted December 28, 2010 Welcome Carlos! Share this post Link to post Share on other sites
kabar 0 Posted December 29, 2010 Hello people. I'm starting to get mad with the USCutter... Could you believe they didn't take contactact with me about my question? Could anybody help me about were I would get the blade carriage slot? Thanks Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted December 29, 2010 http://support.uscutter.com/index.php?_m=tickets&_a=submit Share this post Link to post Share on other sites
mabscotthandyman 1,410 Posted December 29, 2010 WELCOME DAN Share this post Link to post Share on other sites
stetson5331 80 Posted December 30, 2010 Welcome stetson5331 Share this post Link to post Share on other sites