LILJO 0 Posted February 4, 2008 my cutter is run from a laptop with out a serial option. please tell me there is a simple fix to that and that i don't have to get a desktop to run this. i just had this one rebuilt. arrrgguhh!! :crash: Share this post Link to post Share on other sites
haumana 1,220 Posted February 4, 2008 my cutter is run from a laptop with out a serial option. please tell me there is a simple fix to that and that i don't have to get a desktop to run this. i just had this one rebuilt. arrrgguhh!! :crash: I had the same problem. I ended up doing a complete installation of all drivers and SBE software. Then reinstalled everything with the latest updates and patches that were available. One of the issues that I actually had was resolved not by the driver software, but SBE itself. You can check the SBE forum for additional advice. At any rate, if all of that didn't work, this was going to be my next step. I also have a laptop specifically for the cutter that doesn't have a serial port. This is the fix: http://www.cyberguys.com/templates/SearchDetail.asp?productID=2066 or you can find it at your nearest techstore: fry's, abt, etc. Share this post Link to post Share on other sites
skproductions08 0 Posted February 4, 2008 Hi, I am having a similar problem. I am using FlexiSign 7.6. I have been using it for over a month and now all of a sudden, I have been getting these "write port error" messages. I have tried a new usb cable and also trying different usb ports as well. I have had my laserpoint over a little over 2 months. I am going to do more investigating to figure out what the issues really is. Share this post Link to post Share on other sites
HtsNstr21 0 Posted February 13, 2008 i've been having the same problem. my cutter stops in the middle of a job. it cuts about 3 words then it just goes to 'WAITING' i have made similar cuts and it does ok but sometimes it just wont finish the cut. i'm really getting frustrated. i have a window lettering job i need to get done and i get even get all my letters cut! Share this post Link to post Share on other sites
JimmieD 0 Posted February 13, 2008 I had the same issues when using the USB connection on the Laserpoint. I wasted a lot of vinyl on half-cut designs before trying the serial connection. This was the solution that allowed me to use my USB only laptop. I've had no further issues since installing this: http://cgi.ebay.com/USB-to-RS232-Serial-DB9-Cable-Adapter-PC-PDA-GPS-for-XP_W0QQitemZ320217447766QQihZ011QQcategoryZ146519QQssPageNameZWDVWQQrdZ1QQcmdZViewItem Just get one of these and use the serial cable that came with your cutter. JimmieD Share this post Link to post Share on other sites
BannerJohn 1,324 Posted February 13, 2008 very happy that you got it solved,and also happy that you provided the means for others to do so. That's what these forums are about. people helping people. Share this post Link to post Share on other sites
HtsNstr21 0 Posted February 14, 2008 i have a pcut ctn630. i dont see where i would connect that thing. do u have a picture u can post on how u connected it? Share this post Link to post Share on other sites
JimmieD 0 Posted February 14, 2008 Does the Pcut ctn630 have a serial connection? If so, you simply plug this adapter into your computer's usb port and then use a serial cable (my LaserPoint came with one) to go between the adapter and the cutter. JimmieD Share this post Link to post Share on other sites
marcuso 15 Posted February 15, 2008 I had the same issues when using the USB connection on the Laserpoint. I wasted a lot of vinyl on half-cut designs before trying the serial connection. This was the solution that allowed me to use my USB only laptop. I've had no further issues since installing this: http://cgi.ebay.com/USB-to-RS232-Serial-DB9-Cable-Adapter-PC-PDA-GPS-for-XP_W0QQitemZ320217447766QQihZ011QQcategoryZ146519QQssPageNameZWDVWQQrdZ1QQcmdZViewItem Just get one of these and use the serial cable that came with your cutter. JimmieD JimmieD, Can you please tell me, which driver does this adapter use? Is it Prolific? Share this post Link to post Share on other sites
marcuso 15 Posted February 15, 2008 i have a pcut ctn630. i dont see where i would connect that thing. do u have a picture u can post on how u connected it? HtsNstr21, your PCUT probably doesn't have a serial connector. Are you having the same problem? If so, please attach the file that you are having problems with and explain what percentage of the time you are having problems. Share this post Link to post Share on other sites
marcuso 15 Posted February 15, 2008 This is clearly a problem that we need to address. Although there have been some occasional problems with USB cables, I don't think that USB cables are causing the issue. It is probably a buffer issue which is related to the USB to serial converter chip. We haven't been able to reproduce the issue, so we need your help. I am making it a top priority. For those of you having problems, please attach the file that you are having problems cutting. Please also include the following details: Cutter Model Cutting Speed Setting on Cutter Version of SignBlazer Version of FTDI driver Whether the problem is consistent? If possible, do a few runs without the blade and time them to see if you are getting a consistent point at which the problem occurs. Share this post Link to post Share on other sites
marcuso 15 Posted February 16, 2008 One simple thing to check: Is everyone that is having problems using the CT630 HPGL driver rather than just the standard CT630 driver? I believe you should be using the HPGL driver. Share this post Link to post Share on other sites
HtsNstr21 0 Posted February 16, 2008 ok today i tried cutting only one line at a time. as opposed to sending all the lines to cut at the same time and it worked fine. however, i had to scroll the vinyl back each time to the original position (time consuming). i'm using the hpgl driver. Share this post Link to post Share on other sites
HtsNstr21 0 Posted February 16, 2008 how will the RS232 Serial cable help? what does it do? Share this post Link to post Share on other sites
marcuso 15 Posted February 18, 2008 ok today i tried cutting only one line at a time. as opposed to sending all the lines to cut at the same time and it worked fine. however, i had to scroll the vinyl back each time to the original position (time consuming). i'm using the hpgl driver. Please reply and include the file that you are having problems with along with: Cutter Model Cutting Speed Setting on Cutter Version of SignBlazer Version of FTDI driver Whether the problem is consistent? If possible, do a few runs without the blade and time them to see if you are getting a consistent point at which the problem occurs. Share this post Link to post Share on other sites
HtsNstr21 0 Posted February 22, 2008 heres the file. i finally finished it and put up the sign. it looked really good. however, i wasted a lot of time and material. having to do it one line at a time. the long lines i had to do in sections ex.("From General Electric Assurance Company") i had to do half the sentece first then the other half. Pcut CTN 630 tried it at 50, 60 and 70 with same results. sometimes it worked best at 70 though. Sign Blazer elements. release 6.0.21 (12/December/2007) (not sure what FTDI driver is.) it is very consistent. i had the same problem with another file but for some reason it worked at a different speed. yes it has happened with other files at the same exact point in the cut. Share this post Link to post Share on other sites
HtsNstr21 0 Posted February 22, 2008 heres the file primerica.SBD primerica.SBD Share this post Link to post Share on other sites
marcuso 15 Posted February 28, 2008 I am wondering if this is being caused by an outdated FTDI driver. I have asked Ken to walk assist you in checking the driver version. Share this post Link to post Share on other sites
kenimes 42 Posted February 28, 2008 Yes, if you could PM me your phone number, I would like to phone you and verify the driver version, and upgrade it if necessary. Share this post Link to post Share on other sites
Cuttter 1 Posted March 4, 2008 I had the same issues when using the USB connection on the Laserpoint. I wasted a lot of vinyl on half-cut designs before trying the serial connection. This was the solution that allowed me to use my USB only laptop. I've had no further issues since installing this: http://cgi.ebay.com/USB-to-RS232-Serial-DB9-Cable-Adapter-PC-PDA-GPS-for-XP_W0QQitemZ320217447766QQihZ011QQcategoryZ146519QQssPageNameZWDVWQQrdZ1QQcmdZViewItem Just get one of these and use the serial cable that came with your cutter. JimmieD JimieD, Thank you for posting this I am haveing some simular problems, I just made my purchase for one of thse cables. I will try it. Share this post Link to post Share on other sites
kenimes 42 Posted March 4, 2008 For $.99, it is worth a shot. We still cannot nail down why this is happening with only some of the units. I think it may have something to do with the driver on certain systems.....hard to troubleshoot when I cannot recreate the issue here. Share this post Link to post Share on other sites
Cuttter 1 Posted March 5, 2008 Definatly worth the try. If any thing I will add the cable to my box in the garage with the other cables incase I ever need it. LOL Share this post Link to post Share on other sites
Dellrose Custom Lighting 0 Posted March 5, 2008 I had the same issues when using the USB connection on the Laserpoint. I wasted a lot of vinyl on half-cut designs before trying the serial connection. This was the solution that allowed me to use my USB only laptop. I've had no further issues since installing this: http://cgi.ebay.com/USB-to-RS232-Serial-DB9-Cable-Adapter-PC-PDA-GPS-for-XP_W0QQitemZ320217447766QQihZ011QQcategoryZ146519QQssPageNameZWDVWQQrdZ1QQcmdZViewItem Just get one of these and use the serial cable that came with your cutter. JimmieD I have been having problems with my LaserPoint stopping in the middle of a cut or just taking off across the vinyl with the blade down and messing up whole graphics. Then I read some of this thread, and just happened to have one of these laying around from when I was doing some programming and have not any more trouble out of it yet. It made a world of difference in actually being able to do something else while cutting stuff out, and not have to worry about it messing up. Share this post Link to post Share on other sites
HtsNstr21 0 Posted March 6, 2008 where would that cable connect to? my pcut ctn630 doesnt have a DB9 input. im confused about why i need this cable. Share this post Link to post Share on other sites
LILJO 0 Posted March 10, 2008 just got the usb to serial cord. installed it and now it freezes befor it even tries to cut. i click cut then cut tile and it freezes. now what? Cutter Model - mh721 Cutting Speed Setting on Cutter 24inches/s Version of SignBlazer - signnlazer elements 2007 Version of FTDI drive- usb to serial Whether the problem is consistent? yep every time If possible, do a few runs without the blade and time them to see if you are getting a consistent point at which the problem occurs. Share this post Link to post Share on other sites
