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Blade not lifting

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I have the MH-721, SignBlazer, and a USB connection to my Vista computer. Im cutting Easywwed vinyl for shirts I have to get done by tomorrow. I cut one with no problems then on the second one my blade isnt lifting. I have it well grounded from cutter to stand and plugged into a grounded outlet.

Did some static get through anyway and cause this? Any way to fix it or do I need to replace the motherboard? I dont have the time to wait for a new one without putting  this customer off....again, and was hoping it was fixable.

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if it is not lifting at all it is probably static killed the z axis chip - put in a support ticket so they can run thru the diagnostics to make sure.  That is after you have rebooted the cutter and computer just to make sure

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