Imac setup

[kpsxtyone 0]

Hi,

I just moved to and Imac.. pc died so i got to install the sign cut pro software but it would not communicate with the cutter.

sorry im not sure which section this topic should be

Thanks

Ryan

[MZ SKEETER 4,708]

try a Keyspan adapter,  that is the brand name,  most Mac users find this works for them. 

[kpsxtyone 0]

does that mean that the usb connection from the cutter is no longer compatible to the usb plug of the imac?

[MZ SKEETER 4,708]

I'm just saying that if you look up Keyspan adapter, in the search, on the forum,  you will find that this solved most problems with connecting to a Mac.    Sorry, but I don't use either.  But this has been brought up many, many times.  

here is the install instructions.  or put in a support ticket.

http://support.uscutter.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=18

http://cgi.ebay.com/NEW-Keyspan-High-Speed-USB-Serial-Adapter-USA-19HS-/120420154018?pt=LH_DefaultDomain_0&hash=item1c0999baa2

[kpsxtyone 0]

ahh gotcha!

I got the mac sofware for signcut pro with the help of their tech support. They mentioned that i need to get the drivers from the manufacturer so i also opened a ticket with uscutter.

Thanks !

[MZ SKEETER 4,708]

here are all the US CUtter drivers,  look thru the list for one that is for your computer

http://support.uscutter.com/index.php?_m=downloads&_a=view&parentcategoryid=5&pcid=0&nav=0

[kpsxtyone 0]

tech support from USCutters sent me the drivers and it now works great!

Thank you USCutter support team!

[MZ SKEETER 4,708]

great, glad you got it. 

[kpsxtyone 0]

After getting it to cut i now face a new problem.

With the first cut it seems that the outer line is shifted. the 1/3 of the decal was close to perfect and once it goes to the remaining 1/3 the outline is shifted.  I have attached a picture.

First one was cut while in win 7 and next was with the mac.

Anyone experienced this before?

thanks !