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RJGonzalez

desay master xy540p

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Recently i purchased a desay master xy540p, have try to but cant make the computer to communicate with the cutter, what is got on the sale plotter flexi7, no installation files for the plotter. can anyone direct me to the right direction to get this working

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Try it no work, here is what i got

windows xp 9-pin male to female on com1 software setup for it, sending looks like is printing, cutter not moving

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what does Desay Master tech support say about it?  

Center

Desay runs service center in Canada and in USA, provides warranty and non-warranty service to all our customers.

For servcie in Canada,

Please contact 905-608-2680.(9:00am - 6:30pm Eastern Standard Time)

For service in USA,

please contact 407-812-6618. (9:00am - 6:00pm Eastern Standard Time)

By email, please email to esupport@desaypc.com for you any service inquiry.

Service center in USA:

9603 Satellite Blvd, 106 Orlando, FL 32837

Service Center in Canada:

3620A Laird Rd, #11, Mississauga, Ontario, L5L 6A8.

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Well, I fix it last night, as I suspected originally. I needed a master driver, found it installed and wambing done did a imaginary cut and all did well. Thank you for your help and hope I can help as I always do on other forums. Today I will be cutting a job for a client will keep up to date on how it went.

Again Thank you USCUTTER For all your support.

Robert

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2 hours ago, Allcalisportswear said:

What driver did you use exactly

9 years later not much of a chance they will answer

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