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So I need a longer USB cable and for some reason the only one that works is the one that came with my pcut... The only difference I see is the little ball on the end of the cable,  help!

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I use a good quality aftermarket 12' that I got from Newegg for my cutter and sublimation printer!

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The ball is a core to stop interference.

Any USB cable with A-B connectors SHOULD work.

Paco

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I am also using a aftermarket el cheapo 10' USB cable that I paid $5 for. You may have gotten some bad cables becasue any should work. I also run a Pcut

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Got it worked out,  spoke to the good people at US cutter and turns out if you switch the USB with a mac and in cut combo you have to go back into the setting and reselect the USB drop down, seems to be a small bug with sign cut.  Works now with a standard cheepo USB cable!

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