Roller bar issues

[katee1234 0]

I am having issues with my roller bar after replacing defective motherboard on my Creation CT1200. 

The middle roller bar must have moved because the pinch rollers are not snug and this only happens with the middle bar.

The pinch rollers work fine on the other 2 rollers and you cannot tighten/loosen the pinch rollers on this model. Is there a way to adjust the roller bar?

[Guest]

Yes there is. If you open the bottom panel you can tighten them from the bottom. I would be happy to walk you through this. Just give us a call at 888-298-8143 or go to support.uscutter.com and create a ticket requesting a call back. Thanks.