MH1351 just Died on me!!!

[trophiesnmore 0]

Is there any administrator out there that can help me out.  I have the MH1351 and as it was cutting the motor stopped.  It powers on but the part where the blade is place no longer moves.  I don't know what to do.  I've only had the machine for just a little over a month.  So is there anything I can do at this point.  Its a bummer and I can't finish my job >

[MarcelC 5]

Sorry to hear about the problems you are having. Are you certain that it is the motor that has gone out? We haven't really had problems with that so I want to make sure. If you bought the plotter direct at http://uscutterdirect.com/ it comes with a one year warranty, or if you purchased the one year warranty on ebay for the additional 50 dollars you will still be covered. Otherwise if you are out of warranty then you can purchase replacement parts at http://uscutterdirect.com/category/gogo_uscutter_parts/ If you are unsure about which part is out then please email me with your phone number so we can troubleshoot the issue.