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SynFX

Ordered new board for Copam 2500 - Board says BAD USB on it.. WTF?

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Since my usb got damaged, I ordered a new board. When I opened this package the new board says BAD USB on it, I NEED a good USB. TECH PEOPLE, PLEASE CALL ME! Thanks

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I have made them aware of this..let us know if you hear from them.

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I have made them aware of this..let us know if you hear from them.

ditto - I sent a message to levi

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Thanks guys. I dont want to put it in if it is not working.. and I am supposed to have stuff done today. Not too happy....

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Yadirell Ty to me:

Hi John,

I just gave this customer a call.  They didn't pick up, so I just left them a message with our contact info.

ball is in your court now....I wouldn't wait either. They don't work on weekends.

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Guest

SynFx you should install the board. We have been repairing board because we were out of stock of that particular board. The sticker on the board is probably just old. Let us know how it goes.

BTW Creating a support ticket is a good idea.

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I missed the call.. I dont answer Restricted calls.. oops. I will try and install the board to see if it will work for me. Here goes nothing...

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I put the board in and it worked... I was very relieved right before I left to Houston.. Made my trip sooooo much easier to enjoy!! Thanks for the support!!! Sorry for the neg reaction to it.. jumped the gun.. <3

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Cody, glad to hear you got it working - that old sticker didn't help to reduce the blood pressure though.

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