Daddy-o 0 Posted March 17, 2010 3 day sfor shipment to West Virginia on vinyl i was suprised that it was that quick Wow. I'm in Virginia and it usually takes 5 to 7 business days... FedEx must have trouble getting the stuff over the mountains! Placed an order last night, so we'll see. Daddy-o Yep... shipped on Monday the 15th - expected deliver Monday the 22nd... 5 business days/7 including the weekend. Hey at least they are consistent! Daddy-o Share this post Link to post Share on other sites
otrattw 0 Posted March 17, 2010 I wish I had read this thread before I ordered an engraver last Thursday. I thought I was to be getting a tracking number the same day I ordered the unit. Still waiting and starting to get a little uneasy now. Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted March 17, 2010 call them in the morning Share this post Link to post Share on other sites
otrattw 0 Posted March 17, 2010 Called yesterday and left a message for them to call me. They haven't yet. Share this post Link to post Share on other sites
xpfguy 39 Posted March 17, 2010 I'm a noob and have to say this thread is kind of sad to read. My first and only order so far was a little upsetting at first. I ordered by phone cutter, heat press, 6 rolls vinyl, clip art, starter kit... just over $2300.00 I was told after giving my credit card info that I would have a receipt and tracking info shortly after the call. I had to submit a ticket and call twice just to get a receipt and tracking info. After about 2 days 1 roll of vinyl showed up, shipped from Blackshear, GA. The rest of the order showed up as promised in about 5 days. I was very happy to receive everything, but it did feel a little sketchy at first I will order again from usc, but wanted to share my feeling on this topic. Any local supplier in Jacksonville, FL area?? Share this post Link to post Share on other sites
Nick Stylez 0 Posted March 18, 2010 Don't know if i should complain or be patience. This is my second time i ordered from us cutter and the second time i have to be chasing calling just to get a tracking number. This is hilarious.. Someone orders something worth a couple hundred dollars, GIVE them a tracking number! Or give them a status on there shipment! Plain and simple! I understand you guys are pretty busy handling calls and such, but hey you wouldn't be answering calls if we were not ordereing from you! Treat your customers right! Share this post Link to post Share on other sites
MZ SKEETER 4,708 Posted March 18, 2010 I'm a noob and have to say this thread is kind of sad to read. My first and only order so far was a little upsetting at first. I ordered by phone cutter, heat press, 6 rolls vinyl, clip art, starter kit... just over $2300.00 I was told after giving my credit card info that I would have a receipt and tracking info shortly after the call. I had to submit a ticket and call twice just to get a receipt and tracking info. After about 2 days 1 roll of vinyl showed up, shipped from Blackshear, GA. The rest of the order showed up as promised in about 5 days. I was very happy to receive everything, but it did feel a little sketchy at first I will order again from usc, but wanted to share my feeling on this topic. Any local supplier in Jacksonville, FL area?? From the Fellers.com website there is a store there in Jacksonville. Fl. . It could just be where you can order from the catalog and pickup. but still a supply store. Share this post Link to post Share on other sites
tlzimmerman 11 Posted March 18, 2010 I love fellers. Share this post Link to post Share on other sites
xpfguy 39 Posted March 19, 2010 From the Fellers.com website there is a store there in Jacksonville. Fl. . It could just be where you can order from the catalog and pickup. but still a supply store. thanks, I'll check it out. Hard to beat local Share this post Link to post Share on other sites
kenimes 42 Posted April 27, 2010 Sad stuff in this thread..... :- Levi still around? Share this post Link to post Share on other sites
Dakotagrafx 7,297 Posted April 27, 2010 He was lurking last night - good to see ya Ken! Share this post Link to post Share on other sites
kenimes 42 Posted April 27, 2010 He was lurking last night - good to see ya Ken! If he is, he'll get ya squared away! I am sure they are busier than a one-legged man in an ass-kicking contest, so patience would be helpful. Share this post Link to post Share on other sites
Actualgrafix 0 Posted May 6, 2010 I wish I had read this thread before I ordered an engraver last Thursday. I thought I was to be getting a tracking number the same day I ordered the unit. Still waiting and starting to get a little uneasy now. Yea. I got my stuff but the whole process seemed a bit unorganized. I'll stick with fellers and signwarehouse from now on. Share this post Link to post Share on other sites
CyberChuck 4 Posted June 30, 2010 I wouldn't order from them anyway. Why dont you try hhsignsupply, the are in Ky and customer service is top notch. Or try denver sign supply, they are in Louisiana. I use them because they are 10 minutes from my shop and customer service is great. Not to mention the eye candy in there. I called uscutter 3 different times about a problem I was haveing with my cutter, I got a completely different answer everytime. Crash, Where are you located? You said you are 10 minutes from Denver Sign Supply. I live just outside of Baton Rouge. Charlie Share this post Link to post Share on other sites